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Live Official WhatsApp Business Platform

The world-class WhatsApp & Instagram automation platform for growing businesses

WaKite puts your WhatsApp numbers and Instagram accounts in one smart inbox for the whole team, with broadcasts, no-code flow bots, comment-to-DM, a CRM and the API, at Meta's own message rates with 0% markup.

Set up in minutesKeep the WhatsApp Business appCancel any time
3+businesses use WaKiteLive from our system
3+WhatsApp numbers connected
0% markup on WhatsApp message fees
Everything in one place

One platform for sales, support and marketing on WhatsApp

The tools a growing team needs, working together, so nothing falls between apps.

A shared inbox your team loves

Every WhatsApp number and Instagram account in one place. Assign, label, snooze and answer together, with internal notes and the full history.

Hi, do you deliver to Pune?Yes! Free delivery over ₹999 🚚Great, ordering now

Broadcasts

Personal templates to thousands, with live delivery and read rates.

No-code flow bots

Menus, questions, forms and hand-offs by dragging steps.

AI replies and summaries

Answer from your own knowledge base and summarise long chats, on your own AI keys.

"Sure, our Growth plan includes 3 numbers…"

CRM and pipelines

Leads to orders, with tasks, reminders and quotations.

Instagram automation

Comment-to-DM, DM flow bots, story replies and PDF sharing. See how

Everything else you need

WhatsApp Flows formsCatalog and ordersVoice callsTelecallingDrip campaignsScheduled messagesGroupsQuotationsWebhooks2-step sign-inTeam rolesStatistics
Product tour

See how your day changes

Five parts of WaKite, one login.

Shared inbox
ARAsha RaoIs the blue kurta in stock?New
VKVikram KOrder #1042 delivered, thanks!Resolved
MSMeera SCan I book for Saturday 5 pm?Assigned · Priya
RNRahul NSend me the price list pleaseBot
Broadcasts
Diwali offer · 4,820 contactsRunning · 62 a minuteSending
Order updatesUtility · automaticLive
Re-engage 90 daysScheduled · Sat 10:00Scheduled
Flow bots
Keyword "menu"Starts the order botTrigger
Buttons: Order · Track · Talk to us3 choicesStep
Ask: size and addressSaved to the contactStep
Hand over to a personRound robinFinish
CRM and pipelines
New → Quoted → WonStage actions send messagesPipeline
Call Rahul about 40 unitsToday 4:00 pmTask
Quotation Q-2026-118₹48,200 · sent on WhatsAppQuote
API and webhooks
POST /messagestemplate or text201
message.statusdelivered · read · failedWebhook
whatsappskill.mdintegration guide downloadDocs
Use cases

Made for the way your industry sells

Retail and D2C

Catalog, cart and order updates on WhatsApp.

  • Abandoned-cart reminders
  • Order and delivery alerts
  • Catalog with buy buttons

Real estate

Answer enquiries from ads in seconds and book visits.

  • Click-to-WhatsApp ads
  • Site-visit booking bot
  • Brochures and price lists

Education

Admissions, fee reminders and class updates.

  • Admission enquiry flow
  • Fee due reminders
  • Results and notices

Healthcare and clinics

Appointments, reports and follow-ups.

  • Appointment booking
  • Report delivery
  • Medicine reminders

Finance and insurance

Verified updates and lead qualification.

  • One-time codes
  • Renewal reminders
  • Document collection with forms

Agencies and partners

Run many brands from one console.

  • Many numbers and teams
  • API for your own apps
  • Resell under your brand
Help desk on WhatsApp

Run your support on WhatsApp

Use WaKite as the support desk for your team and your company. Every question lands in one inbox, reaches the right person and is answered on the app your customers already use.

One support queueAll your WhatsApp numbers and Instagram accounts in one inbox for the whole team.
Automatic assignmentNew chats are shared out across your agents, so nobody waits to be noticed.
Quick replies, labels and notesAnswer common questions in one click, tag by topic, and leave internal notes for colleagues.
Bots that answer firstCollect order numbers, answer the easy questions and reply outside working hours.
AI from your own help articlesSuggested answers from your knowledge base, and summaries of long chats.
Satisfaction ratingsAsk for a rating when a chat is closed, and see how every agent is doing.
Customer careAfter-sales serviceOrder and delivery questionsInternal IT and HR help deskField team requests
Instagram automation

Turn comments and DMs into orders

Your Instagram works like your WhatsApp: the same inbox, the same flow bots, the same CRM. Every comment, story reply and DM gets an answer in seconds, day and night.

Comment to DMSomeone comments "price" on a post or reel? Reply under it and send them a private DM at once.
DM flow botsMenus, quick replies, button cards and carousels, built by dragging steps, just like on WhatsApp.
Share PDFs anywherePrice lists, brochures, menus, quotations and invoices as PDF files on Instagram and WhatsApp, by hand or from a bot.
Story replies and mentionsThank people who mention you, answer story replies and start chats from ig.me links and ads.
Link buttons and ice breakersOpen your shop, booking page or payment link with one tap, and greet new chats with ready questions.
Straight into your CRMEvery chat becomes a contact and a lead, with pipelines, tasks and quotations in one place.
WhatsApp + Instagram in one inboxReels and posts shown in the chatPhotos, videos, audio and PDFsOne flow builder for bothTeam assignment and notes
How it works

Live in four steps

No developers needed. Bring your number or start with a new one.

1

Create your account

Your workspace is ready seconds later, with 7 days free.

2

Connect WhatsApp

Sign in with Facebook and pick your WhatsApp Business account. Keep the app on your phone if you like.

3

Invite your team

Add colleagues with roles and share the inbox.

4

Automate

Turn on auto-replies, build a flow bot and send your first broadcast.

Why WaKite

More than the WhatsApp Business app

WhatsApp Business appWaKite
Team members on one numberUp to 4 devicesYour whole team
Broadcasts to thousandsLists of 256Thousands at once
Flow bots and auto-repliesBasic away messageFull flows
CRM, pipelines, quotations—Built in
API and webhooks—Yes
Instagram in the same inbox—Yes
Comment-to-DM and Instagram flow bots—Yes
PDF price lists and quotations from bots—Yes
Official Business API with higher sending limits—Yes
For developers

An API your software already understands

Send templates and texts, read chats, manage contacts and get signed webhooks for every event. Download one guide and your AI coding assistant can wire it up.

Signed webhooksEvery event, retried until delivered.
Scoped API keysPer app, with IP lists and limits.
send-template.sh
# Send an approved templatecurl -X POST "$BASE_URL/messages" \  -H "Authorization: Bearer $API_KEY" \  -d '{"to":"919876543210",       "template":"order_update",       "values":{"1":"Asha","2":"#1042"}}'# → 201 {"data":{"status":"sent"}}
Trust

Built safe from day one

A database per workspaceYour data is never mixed with anyone else's.
Encrypted Meta tokensKept on our servers, never shown.
Two-step sign-inRequire an authenticator app for everyone.
Roles and device limitsAgents see only their chats.
Plans and offers

Simple plans, no surprises

Pay monthly, or yearly and save. Change or cancel whenever you like.

0%markup on WhatsApp message fees. You pay Meta's own rates, billed by Meta to your WhatsApp account. We add nothing per message.
Free trial

Free trial

Try everything free for 7 days. Then choose a plan.

Freefor 7 days
No card needed. Every feature included.
Start the free trial
Every feature, with
  • 1 WhatsApp number
  • 1 Instagram account
  • 2 team members
  • 3,000 contacts
  • 1,000 messages a month
  • 2 active automations
  • 500 MB storage
  • 0% markup on message fees

Basic

₹599/ month
Billed monthly
$8/ month
Billed monthly
₹599/ month
Monthly billing only for this plan
$8/ month
Monthly billing only for this plan
Get Basic
Limits
  • 1 WhatsApp number
  • 1 Instagram account
  • 2 team members
  • 3,000 contacts
  • 10,000 messages a month
  • 2 active automations
  • 500 MB storage
  • 0% markup on message fees
Included
  • Keep the WhatsApp Business app
  • WhatsApp Flows (forms)
  • Flow bots
  • Catalog and orders
  • Scheduled messages
  • CRM, tasks and calendar
  • API and webhooks
  • WhatsApp voice calls
  • Drip campaigns
  • Quotations
  • Telecalling
  • AI replies and summaries
  • WhatsApp groups
Most popular

Growth

₹899/ month
Billed monthly
$12/ month
Billed monthly
₹899/ month
Monthly billing only for this plan
$12/ month
Monthly billing only for this plan
Get Growth
Limits
  • 2 WhatsApp numbers
  • 2 Instagram accounts
  • 5 team members
  • 6,000 contacts
  • 25,000 messages a month
  • 5 active automations
  • 1 GB storage
  • 0% markup on message fees
Everything in Basic, plus
  • API and webhooks
  • WhatsApp voice calls
  • Drip campaigns
  • Quotations
  • Telecalling
  • AI replies and summaries
  • WhatsApp groups

Business

₹2,999/ month
Billed monthly
$39/ month
Billed monthly
₹2,999/ month
Monthly billing only for this plan
$39/ month
Monthly billing only for this plan
Get Business
Limits
  • 5 WhatsApp numbers
  • 5 Instagram accounts
  • 10 team members
  • 12,000 contacts
  • 100,000 messages a month
  • 10 active automations
  • 1.5 GB storage
  • 0% markup on message fees
Everything in Growth, plus
  • The same features, with higher limits

Prices include GST. Meta bills WhatsApp conversation fees directly to your own WhatsApp Business account; we never add a per-message charge.

Questions

Good to know

Do I need a WhatsApp Business account?

You connect your own WhatsApp Business Platform account during set-up; if you do not have one, Meta's sign-up window makes it in a few clicks. Your number, your account, your customers.

Who pays for WhatsApp messages?

Meta charges its message fees directly to your WhatsApp Business account. We charge only your plan, never per message: 0% markup.

Can I keep using the WhatsApp Business app on my phone?

Yes. With the WhatsApp Business app connection your phone and the shared inbox stay in sync, so you can answer from either.

Is my data safe?

Each workspace has its own database. Meta access tokens are kept encrypted on our side and never leave our servers, and you can switch on two-step sign-in for everyone.

Can I cancel at any time?

Yes. Cancel from Billing in your workspace; your plan stays active until the end of the period you paid for.

Your customers are on WhatsApp. Be there, properly.

Set up in minutes. Meta's message rates, 0% markup.

Get started