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Shipping and delivery policy

Last updated

On this page
  1. How the service is delivered
  2. If something does not arrive
  3. Where we deliver
  4. Contact

WaKite is online software (a service used in the browser and through an API). Nothing physical is shipped, and there are no shipping charges.

How the service is delivered

  • Your account is ready as soon as you sign up, and you can sign in straight away.
  • A paid plan becomes active as soon as the payment is confirmed, normally within a few minutes. You can see it under Billing in the app, where the tax invoice is also available.
  • Connecting WhatsApp happens in the app through Meta's sign-up. Meta reviews some business accounts and templates; how long that takes depends on Meta, not on us.

If something does not arrive

If your plan is not active within 24 hours of a successful payment, or you did not receive a confirmation, write to info@wakite.com or call +91 9494008129 with your payment reference. We will activate it or refund you, as described in our Cancellation and refund policy.

Where we deliver

The service is available online in every country where Meta's WhatsApp Business Platform is available, subject to the law of your country.

Contact

WaKite
E-mail: info@wakite.com
Phone: +91 9494008129