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Partner programme terms

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On this page
  1. 1. Kinds of partner
  2. 2. Applying and approval
  3. 3. Commissions
  4. 4. Payouts
  5. 5. How you sell
  6. 6. Franchise partners
  7. 7. Ending the agreement
  8. 8. Liability
  9. 9. Contact

These terms are an agreement between you (the "partner") and WaKite ("we", "us"), which runs WaKite. They apply when you apply to the WaKite partner programme and, once we approve you, for as long as you are a partner. Our Terms and conditions and Privacy policy also apply.

1. Kinds of partner

  • Referral partner: recommends WaKite with their own link or code. We sell, set up and support the customer.
  • Reseller: sells WaKite plans to their own customers, can onboard them from the partner portal, and is the customer's first contact.
  • Country franchise: our official partner for one country, shown on our partners map. There is one franchise partner per country.
  • Agency / white label: runs WaKite for many client businesses. Branding options are agreed with us in writing.

2. Applying and approval

  • Give true and complete details when you apply. We may ask for more information, check your company and decline an application without giving a reason.
  • Approval is personal to you or your company. You may not transfer your partner account.
  • We tell you your commission percentages when we approve you. They are shown in the partner portal.

3. Commissions

  • You earn a percentage of the plan payments of customers who are linked to you: through your referral link or code, onboarded by you in the partner portal, or linked by us.
  • The first percentage applies to a customer's first payment; the renewal percentage to later payments, for the period shown in your portal.
  • Commission is worked out on the amount actually paid. Meta's WhatsApp message charges are billed by Meta and earn no commission.
  • If a payment is refunded, charged back or found to be fraudulent, we reverse the commission on it.
  • A customer who already had an account, or was already linked to another partner, is not moved to you.
  • We may change the percentages for future payments with 30 days' notice. Commission already earned is not changed.

4. Payouts

  • You can ask for a payout from the partner portal once your balance reaches the minimum shown there.
  • We pay to the bank account or UPI address you give in the portal, usually within 7 working days of your request, after checking the details.
  • You are responsible for your own taxes. We may ask for a tax invoice or tax details before paying, and deduct tax where the law requires it.

5. How you sell

  • Describe WaKite honestly. Do not promise features, prices or results that we do not offer.
  • Follow WhatsApp's and Meta's rules and our Acceptable use policy. Never help a customer send spam or prohibited content.
  • Do not use our name or logo in a way that suggests you are WaKite, and do not bid on our brand name in search advertising unless we agree in writing.
  • Keep customer data you handle safe and use it only to serve that customer.

6. Franchise partners

  • A franchise covers one country. We will not appoint a second franchise partner for that country while the agreement is in good standing.
  • We may agree sales targets with you. If they are not met over two quarters in a row, we may end the franchise for that country and keep you as a reseller.

7. Ending the agreement

  • Either side may end the partnership with 30 days' notice by e-mail.
  • We may end it at once if you break these terms, act dishonestly or harm our reputation.
  • After it ends, commission already earned on payments made before the end is paid out once it reaches the minimum, unless the agreement ended for fraud.

8. Liability

Our liability to you under these terms is limited to the commission paid to you in the 12 months before the claim. Neither side is liable for indirect or lost-profit damages.

9. Contact

Partner questions: info@wakite.com
WaKite